Yes, you can. You can also ask for instant backup that will be stored or/and sent to you at request.

No, you cannot. In order to have ultimate configuration possibilities and functionality you should upgrade to SMI! Corporate Managed Service.

Yes, SMI! Standard Managed Service may be upgraded to SMI! Corporate Managed service 3 months before your agreement ends latest (of course you can prolong the agreement any time). You have to pay a difference between prices of that two services.

No, SMI! installer contains appropriate version of Java Runtime Environment so it is no needed to install it before.

Quarantine database is updated real-time both in SMI! Standard Managed Service and SMI! Corporate Managed Service.

You can use up to 9 engines for scanning you mail traffic - that includes Zero-Hour-Detection by Commtouch, QuickHeal, Kaspersky, Symantec, ArcaVir, Autentium, Norman, Sophos and Clamav. Clamav engine is enabled by default and cost-free.

SMI! for Domino can be configured to handle encrypted attachments in various ways: There are two options in SMI! Admin System Center Global Settings that are used to specify what SMI! will do when encrypted attachment will be found:Add To Encrypted Area: When set to 'Yes' every message containing encrypted attachment will be copied to Encrypted Area, message will be delivered.
Delete Encrypted Attachments: When set to 'Yes' every encrypted message will be removed from message.If both settings are set to Yes: Message containing encrypted attachment will be stored without attachment, message will be delivered without attachment.

Yes, it is possible however its very important to correctly perform this task so in such case we recommend to contact SMI! support team.

If number of active AV engines is larger, scanning process is only little slower but do not affect performance because it works on separated and parallel threads.

All emails are hold in smi.box so when system will be restarted, process flow will be resumed.

There are 2 types of SMI! For Domino cluster installation:1.Primary SMI! for Domino Custer node This installation type stands for primary server used to host configuration and users settings, replicate statistics and quarantine from other servers.2.Other SMI! for Domino Custer node This installation type stands for other (secondary) server which replicates configuration, users, statistics and quarantine from primary server.

We use third-party anti-virus and anti-spam engines via especially designed Application Program Interface (API) in most cases the same which is used by original products. We sign agreements with vendors which guarantees us knowledge, the newest versions of engines and highest level of technical support.Native integration means that our solution is 20 - 30 times faster that command line interface and about 15 times faster that TCP/IP calls.

You must be able to edit the definition of your domain in DNS system. You will have to modify address of your MX (Mail Exchange) server and change it into our service server. As a standard we provide you two separate MX servers (main and backup). You should prioritize them, so the first MX address should points to our main service server and the second MX should points to our backup service server.You will be informed about addresses of our service servers when we will send to you a confirmation form.

SMI! For Domino uses its own Domino-independent replicator to provide fast, reliable and easy way to configure and perform replcation process on SMI! For Domino firebird databases. SMI! For Domino replicator guarantee that configuration and quarantine folders are always up to date.

Statistic-base anti-spam applies only to current unwanted traffic and limits the possibility of false-positive matching result. Incoming mails are accurate and reliably spam free.